Terms and Conditions
Last updated: February 19, 2026
1. Acceptance of Terms
Welcome to GutIQ ("we," "our," or "the Platform"). By creating an account, accessing, or using our digestive health assessment platform, you ("User," "you," or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our services.
2. Service Description
GutIQ is a digital health platform that provides:
- • Comprehensive digestive health assessments using 48 clinical parameters
- • Personalized GutIQ Wellness Score (0-100) and pattern classification reports
- • Educational content about gut health, nutrition, and wellness
- • Daily symptom and food tracking capabilities
- • Optional consultation scheduling with healthcare practitioners
- • Secure storage of health history and assessment reports
3. Medical Disclaimer
IMPORTANT: NOT MEDICAL ADVICE
GutIQ provides wellness insights and educational information only. Our assessments, reports, and recommendations are NOT intended to diagnose, treat, cure, or prevent any disease or medical condition. The information provided should not be used as a substitute for professional medical advice, diagnosis, or treatment.
Always seek the advice of your physician or qualified healthcare provider with any questions regarding a medical condition. Never disregard professional medical advice or delay seeking it because of information obtained through GutIQ. If you think you may have a medical emergency, call your doctor or emergency services immediately.
4. Account Registration and Verification
4.1 Account Creation: To use GutIQ, you must create an account by providing accurate, current, and complete information including your full name, email address, and phone number.
4.2 Email and Phone Verification: You must verify both your email address and phone number during registration. We require dual verification to:
- •Maintain the integrity and security of our healthcare platform
- •Prevent unauthorized access, spam, and bot accounts
- •Ensure continuity of your medical history and assessment records
- •Enable secure communication regarding your health assessments
- •Facilitate practitioner consultations when requested
4.3 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use.
4.4 Age Requirement: You must be at least 18 years old to create an account and use GutIQ.
4.5 One Account Per Person: Each user may maintain only one active account. Creating multiple accounts may result in suspension or termination of all accounts.
5. Privacy and Data Protection
5.1 HIPAA Compliance: GutIQ is committed to protecting your health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy regulations.
5.2 Data Collection: We collect and process personal health information you provide through assessments, daily logs, and profile information. This data is used solely to:
- •Generate your personalized GutIQ reports and recommendations
- •Track your health progress over time
- •Improve our assessment algorithms and educational content
- •Facilitate practitioner consultations when authorized by you
5.3 Data Security: We employ industry-standard encryption, secure servers, and regular security audits to protect your information. However, no method of electronic storage is 100% secure.
5.4 No Sale of Data: We will never sell your personal health information to third parties. Your data belongs to you.
6. Communication
6.1 Service Communications: By providing your email address and phone number, you consent to receive:
- •Account verification codes and security notifications
- •Assessment completion confirmations and report availability notifications
- •Important updates regarding our services or Terms
- •Responses to consultation requests you initiate
6.2 No Unsolicited Contact: We will not call or message you without a legitimate service-related reason or your explicit request. We do not engage in telemarketing or spam.
6.3 Opt-Out: You may opt out of non-essential communications at any time through your account settings, though you cannot opt out of critical security and account-related messages.
7. User Responsibilities
You agree to:
- •Provide accurate, truthful information in all assessments and forms
- •Keep your contact information current and valid
- •Use the platform for lawful purposes only
- •Not attempt to reverse engineer, hack, or compromise platform security
- •Not share your account credentials with others
- •Not use automated systems (bots) to access the platform
- •Respect intellectual property rights in all platform content
8. Subscription and Payment Terms
8.1 Free and Premium Tiers: GutIQ offers both free and premium subscription options. Premium features include advanced reports, unlimited assessments, exclusive educational content, and priority practitioner consultations.
8.2 Billing: Premium subscriptions are billed on a recurring basis (monthly or annually) until cancelled. All fees are non-refundable except as required by law.
8.3 Cancellation: You may cancel your premium subscription at any time. Access to premium features continues until the end of your current billing period.
8.4 Price Changes: We reserve the right to modify subscription prices with 30 days' advance notice to active subscribers.
9. Intellectual Property
9.1 Platform Content: All content, including but not limited to assessment algorithms, scoring systems, educational materials, text, graphics, logos, and software, is owned by GutIQ or our licensors and protected by copyright, trademark, and other intellectual property laws.
9.2 Your Reports: While the assessment framework belongs to GutIQ, your personal assessment results and reports are your property. You may download, print, and share them with healthcare providers as needed.
9.3 Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use GutIQ for personal, non-commercial purposes only.
10. Limitation of Liability
DISCLAIMER OF WARRANTIES
GUTIQ IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GUTIQ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:
- (a) Your use or inability to use the platform;
- (b) Any unauthorized access to or use of our servers and/or any personal information stored therein;
- (c) Any errors, mistakes, or inaccuracies in content or reports;
- (d) Any decisions made based on platform recommendations;
- (e) Any health outcomes related to platform use.
11. Account Termination
11.1 Termination by You: You may delete your account at any time through account settings. Upon deletion, your personal data will be permanently removed within 30 days, except as required for legal compliance.
11.2 Termination by Us: We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or pose security risks to our platform or other users.
11.3 Effect of Termination: Upon termination, your right to access the platform ceases immediately. We may retain certain information as required by law or legitimate business purposes.
12. Changes to Terms
We may update these Terms from time to time. Material changes will be communicated via email or platform notification at least 30 days before taking effect. Continued use of GutIQ after changes become effective constitutes acceptance of the updated Terms.
13. Governing Law and Disputes
13.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which GutIQ operates, without regard to conflict of law principles.
13.2 Dispute Resolution: Any disputes arising from these Terms or your use of GutIQ shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be settled through binding arbitration in accordance with applicable arbitration rules.
14. Contact Information
For questions about these Terms or our services, please contact us:
GutIQ Support
Email: hello@thegutiq.com
We typically respond within 24-48 hours.
Acknowledgment
BY CREATING AN ACCOUNT AND USING GUTIQ, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. YOU ALSO ACKNOWLEDGE THAT GUTIQ PROVIDES WELLNESS INFORMATION ONLY AND IS NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL CARE.